[Advance it!] - Incident
Minor incident
Advance it!
2024-12-18 11:03 CST
· 4 hours, 2 minutes
Updates
Resolved
December 18, 2024 · 14:57 CST
Dear team leaders,
The [Advance it! ] has been recovered. The following information is for your reference:
Root Cause: One of the services release issue
If you still have any questions, please contact us:
Help Center: https://helpcenter.rspinternal.com/ESM.do?type=portal
Telephone No: 8666-7501
Thank you for your patience and sorry for the inconvenience.
Issue
December 18, 2024 · 11:03 CST
Dear team leaders,
Please be informed that we are noticing [Advance it!] is experiencing problems. As a result, you may experience some performance degradation. The following information is for your reference:
Quick Description:
Root Cause: The deployment of the new features
Actions: Software Engineer team is solving this problem urgently. And will republish hot fixing the issue.
Estimated Time Window:
Start Date: Dec 17, 2024, 18:00 GMT+8
End Date: Unknown
Actions Required from Users:
Please forward this information to your teams if necessary.
Contact Information:
Help Center: https://helpcenter.rspinternal.com/ESM.do?type=portal
Telephone number: 8666-7501
We apologize for these service disruptions. We will send an update within 1 hour.
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