System Incident
Updates
Dear Team Leaders,
Please be informed that the Output Change Control Platform has been recovered. The following information is for your reference.
Quick Description:
- User Impact: Users are unable to log in to the OCCP system or get stuck during the operation.
- Root Cause: There is a problem with the core services of Salesforce.
Time Window
- Start Time: 2026-09-16 07:00 UTC (2026-09-16 15:00 UTC+8)
- End Time: 2026-09-17 00:00 UTC (2026-09-17 8:00 UTC+8)
Actions Required:
- Please forward the notification to relevant team members.
- No other actions required from users at this time.
Contact Information: For further questions, please send ticket via Help Center.
We apologize for the service disruptions. Thank you for your patience and cooperation.
Dear Team Leaders,
Please be informed that Output Change Control Platform is experiencing issues, which may result in performance degradation. The Tech team is urgently addressing the issue. The following information is for your reference.
Quick Description:
- User Impact: Users are unable to log in to the OCCP system or get stuck during the operation.
- Root Cause: There is a problem with the core services of Salesforce.
Actions Required:
- Please log in to the system after the problem is resolved.
Contact Information: For further questions please send ticket via Help Center.
We apologize for the service disruptions and will provide an update within the next hour.
Thank you for your patience and cooperation.
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